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サービスは金なり  Service is money.

All of a sudden, the menu bar and other displays of my MS Word became English. The reason is unknown.
I'm used to using it in Japanese notation, so I tried to change it back to Japanese, but it was impossible.
Then I asked the source of the software via their chatting channel, and after several rounds of Q&A, I was suddenly directed to a pay site for a solution.
I thought there was no need to pay for something like this, so I reinstalled the software using the product key of the software I have been using and finally solved the problem. But it took me half a day to solve the problem.
I know we have to pay for services, but since the software I use have been using is officially purchased for a fee only a year and half ago, I thought they could be a little more polite.